Shipping policy
At THE YRD, each order is carefully prepared and shipped with attention to detail. Please review the information below before placing your order.
Processing Time
Processing times vary based on the item purchased.
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Custom and made-to-order items require additional production time and will ship once production is complete.
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Ready-to-ship items are processed within 3–5 business days.
Estimated timelines are provided for reference and may vary during peak seasons or high-volume order periods.
Shipping Method
All orders are shipped via tracked shipping services. Once your order has shipped, a tracking number will be provided.
Shipping Coverage
THE YRD ships orders nationwide within the United States. At this time, we do not offer international shipping.
Delivery Responsibility
Once an order has been shipped, THE YRD is not responsible for delays caused by the carrier, weather conditions, or incorrect shipping information provided at checkout.
Lost or Delayed Packages
If a package is marked as delivered by the carrier but not received, customers must contact the shipping carrier directly to file a claim. THE YRD is not responsible for packages lost, delayed, or stolen after delivery.
Address Accuracy
Customers are responsible for ensuring that shipping addresses are entered correctly. Orders shipped to incorrect addresses due to customer error are not eligible for replacement or refund.